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Client Account Manager in Alpharetta, GA at CIOX Health

Date Posted: 5/14/2018

Job Snapshot

Job Description

This position is REMOTE

Duties & Responsibilities

  • Account Management for assigned accounts within a defined territory.
  • Focus on retention, client satisfaction, conversions to our new platform, and overall growth
  • Collaborate with operations to understand staffing models and volumes to maintain MASLs (Minimum Acceptable Service Levels).
  • Introduces and markets new products and services offered by the Company
  • May recommend product or service enhancements to improve customer satisfaction and sales potential (same store sales in order to grow the business).
  • Preparation and presentation of proposals
  • Demonstrates a solid understanding of the meaningful financial metrics driving the Company business including revenue mix, revenue per business day, labor per payroll day, and labor productivity standards and utilizes this information to manage his/her book of business.
  • Relies on experience and judgment to plan and accomplish goals
  • Collaborates with VPCS regarding re-negotiation of existing agreements and handles the contracting process
  • Other duties that are ancillary or otherwise related to these primary duties as instructed by the Company

Job Requirements

Qualifications

  • 2-3 years sales and/or account management experience in a healthcare environment
  • Ability to travel at least 25% of the time.
  • Professional office/customer service experience
  • Proficient in Microsoft Office
  • Must be a self-starter
  • Must be proactive, a leader, and have a positive outlook/outgoing personality
  • Must be able to handle multiple tasks at one time.
  • Must be willing to learn new processes quickly
  • Must have strong analytical skills
  • Must have excellent leadership and good decision making skills