JOB FUNCTION:
Under the general instruction of the CPC Management team, the CPC Processor I is responsible for data entry of patient and requestor information which is used to identify whose medical records are being released, who should be billed, and who should receive the requested information. The Processor will also review the information to be released for accuracy and insure that the request is billed properly according to established billing rates. All while insuring that the high standards of quality and 24 hour processing time threshold are maintained.
ESSENTIAL FUNCTIONS:
Maintains a high level of professionalism and good rapport with co-workers and members of management
Maintain open lines of communication with other employees and members of management in regards to any problems, complaints, incidents, etc. immediately.
Maintain compliance with company policies and procedures.
Performs work in accordance with the training and direction provided and adheres to facility specific procedures
Conduct data entry, in our proprietary software application, of patient, billing, and shipping information of all requests received within 24 hrs.
Review and Correct data entry of patient, billing, and shipping information.
Review medical records being released for accuracy.
Perform the billing of each request processed.
Maintains productivity, quality assurances, and customer service standards.
Maintains confidentiality by keeping all information seen and heard in the strictest confidence.
Attends mandatory employee in-service meetings and/or training sessions, if so directed.