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Field Tech Coordinator in Phoenix, AZ at CIOX Health

Date Posted: 2/28/2018

Job Snapshot

Job Description

CIOX Health is an established nationwide corporation that is experiencing growth. We are seeking new Call Center Supervisors in our North Phoenix call center.We are building on the success of today for the future. CIOX Health has a proven track record that goes back over 40 years when we helped establish the industry of release of information. We are advancing the way health information is managed and is your trusted partner in the management of protected health information. We specialize in Chart Retrieval Services, Credentialing Site Reviews, Electronic Medical Record Storage and Health Information Analytics. We continue to meet the growing demand for our services by expanding our network of skilled staff to provide our clients with immediate and secure professional services.Responsibilities: Work as the point of contact for Field Technicians (FTs) across the country Resolve Field Technician Issues on an as need basis Coach, counsel, and advise on FT performance, attendance, procedures, policies, and other matters as needed Ensure that FTs fulfill their work schedules Partner with HR, IT, Training, or other support functions as needed to support FT needs Report up Team Lead any issues or concerns requiring a higher level of attention or response Other duties as assignedQualifications: Bachelors degree in related field preferred or relevant experience Demonstrated effectiveness in coaching and guiding others strongly preferred Ability to effectively work within varying computer systems required Excellent organizational skills Excellent verbal, written and interpersonal communication skills required Strong team player Ability to work well under pressure and effectively manage competing priorities Proficient time management, problem solving and analytical skills Must be able to work effectively in a fast paced environment

Job Requirements

Not Listed