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Group Agent in Phoenix, AZ at CIOX Health

Date Posted: 2/22/2018

Job Snapshot

Job Description

Position Description:The Group Agent is responsible for working with large provider group requests. Group agents also work to overcome objections of offices not willing to participate in chart retrievals. Primary Duties: Contact assigned medical provider groups to establish single a point of contact. Overcome provider objections in an effort to schedule chart retrievals. Schedule multiple Field Technicians per site. Identify and schedule remote EMR retrievals. Building relationships with provider offices to ensure service level agreements are met. Maintain constant communication with market consultants regarding retrieval status. Accurate record keeping and data management. Maintain an excel spreadsheet of daily work. Adhere to daily and weekly call goals.Qualifications and Skillsets: Telephone skills including the ability to speak clearly with a pleasant and professional tone. Computer skills including Windows based applications (Word, PowerPoint, Excel and Outlook). Strong verbal and written communication skills. Demonstrate accuracy and attention detail. Able to problem solve and independently resolve complex issues or problems. Excellent organizational skills.

Job Requirements

Not Listed