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Manager, Forecasting and Capacity Planning in Phoenix, AZ at CIOX Health

Date Posted: 10/10/2018

Job Snapshot

  • Employee Type:
  • Location:
    Phoenix, AZ
  • Experience:
    5 to 7 years
  • Date Posted:

Job Description

As a part of the CDAI Business Intelligence Team, this role will be responsible for partnering with the Director of Forecasting and Planning to deliver valuable insights that drive the forecasting process for the Operation across all lines of business. This role is also responsible for assisting with capacity modelling to identify constraints and work force management requirements in an effort to meet operations business plans/objectives. This position will also work directly with Ops Leaders to understand the strategic direction of the operation and how the forecasting and capacity planning process will support growth and overall performance for the operation.


  • Assist with the improvement and implementation of an effective operations forecasting process that will provide senior leadership insight into overall division projections related to overall portfolio of services.
  • Routinely communicate business unit consolidated sales and operational performance trends, historical and forecasted, using appropriate metrics. Suggest trends, resulting implications, key actions, and strategic guidance.
  • Lead scenario modeling efforts for the development and growth of the portfolio. Understand seasonal and key cycles of the business and how those cycles may impact planning. Participate as a key thought leader for division performance, influencing decision making and identifying business unit priorities.
  • Partner with corporate finance team to Influence the accuracy and effectiveness of the corporate accounting consolidation and closing process through analytical review and trend analysis.
  • Work with Operations to identify volume trends and work force requirements to meet the business objectives.
  • Develop and execute processes to allow for routine analytical reviews of division sales and operational performance, partnering with Analytics teams and leveraging business unit resources and tools.
  • Support the strategic aspects of the annual operating plan process for the division.
  • Prepare presentations in support of board and shareholder meetings, monthly/quarterly senior leadership meetings and various strategic committees of the company.


  • 5-7 years of relevant operations forecasting and capacity planning experience
  • Demonstrated business acumen
  • Strong analytical skills
  • Presentation experience with C Suite/executive management
  • Excellent oral and written communication skills
  • Proficient in Microsoft Office - Word, Excel and PowerPoint
  • Familiarity with analytical techniques, including trend analysis, forecasting, and experiment design.
  • Ability to work autonomously and make critical decisions independently. Proven communication and collaboration skills; willingness to take the initiative to contribute beyond basic responsibilities.
  • Healthcare industry experience preferred
  • SQL experience a plus
  • BA or BS in Supply Chain Management, Finance, Statistics or other related field