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Technical Support Engineer in Burnsville, MN at CIOX Health

Date Posted: 2/22/2018

Job Snapshot

Job Description

Front line support for questions related to supported applications Direct front line communication with clients through a ticketing system, responsible for initial triage and funneling issues to correct party for resolution. Maintain and manage all user access for supported applications Review and facilitate resolution of issues identified from application error logs Complete client setup and modifications Own and complete smaller procedural and process documentation

Job Requirements

Candidate Skills:Strong problem solvingMulti-taskingGood verbal and written communicationProficient in Excel, Word, PowerPoint and ability to quickly learn new internet based applications.